Type of information we collect:
We receive, collect and store any information you provide to us when you make contact via our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and payment history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email); including payment details and comments.
How we collect information:
When you submit information using the contact us form, or email us, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. If you make a payment via a website, we will collect the transaction information.
Why do we collect your personal information:
We collect such Non-personal and Personal Information for the following purposes:
- To provide you, our Client, the Services or information you have requested from us.
- To provide our Clients with ongoing customer assistance and technical support as required;
- To be able to contact our Visitors and Clients with general or personalised service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How we communicate with our Visitors and Clients:
We may contact you to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company. For these purposes we may contact you via email, telephone, text messages or postal mail.
How tracking tools are used on our website:
Please note that third-party services, such as Google Analytics are used to track visits to our website. Click here to learn more about Google’s Privacy Terms.
How you can withdraw your consent:
You can withdraw your consent for collection of personal information by contacting us via email or the telephone number displayed above.
Privacy Policy Updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.